Browse products → select size → Add to Cart → go to cart → Proceed to Checkout → Log in or Sign up → Confirm address & Payment → Complete Order.

You’ll receive a confirmation via SMS and email with order details and ID. Another notification is sent once the order is shipped.

Delivered via courier partners within 2–5 business days, in sealed packaging.

If money is debited, it is usually auto-refunded within 10 business days. You can contact support if needed.

Log into account → go to Orders → track status. Updates are also sent via SMS/email.

Yes, all transactions are processed via secure encrypted connections.

COD may be unavailable for your pincode. You can try prepaid or a different address.

No. What you see is what you pay.

Retry and verify details. If debited, refund happens within ~10 days.

Metro: 2–3 days
Non-metro: 3–5 days
(May vary due to external factors)

Prepaid: Free
COD: Small handling charge

Track order from My Orders page post login.
You will also get a Tracking link + ID shared after shipping via email/SMS.

For prepaid orders, it is automatically re-shipped automatically within ~2 days if shipment fails. You can contact our support on Whatsapp for more details.

Allowed only before shipping via Whatsapp support. After shipping → use exchange.

Contact support to raise a request on Whatsapp.

Yes, only before shipping by contacting support on Whastapp.

Return/exchange within 7 days. The products need to be unused with tags intact.
We have a free returns & exchanges policy.

Refund:
Prepaid → original payment method
COD → share bank account or UPI id details

Raise request via support → subject to availability → reverse pickup → exchange processed.

Alternatively, login to your account and place return from this Link

Raise request within 7 days from following Link → verification → reverse pickup → refund/exchange processed.
If pickup unavailable → self-ship or contact support on Whatsapp.

Prepaid → original payment method
COD → bank transfer

Refund initiated after QC (5–7 days)
No refunds on heavily discounted items
Product must be unused with tags.

Only amount paid is refunded, not current price.

Prepaid refunds take 7–10 days
Contact support if delayed

Yes, contact via email; discounts may apply based on quantity.

Not possible, tags/invoice must remain for returns.

Not allowed, place a new order.

Only the paid amount is refunded.

Not available (online-only), but size guide is provided.

Available via account deletion request flow click here.

No, delivery only within India.

You can request replacement/refund through Returns and Exchanges - Link